Recently Updated Pages
Website not working right?⚡ Targeted Clear Site Data via DevTools (Right-Click Method)
Website not loading correctly? You may need to clear saved site data on your computer, you probab...
Ineligible Use Cases
Sharing of end-user information The sharing and selling of end-user information with third parti...
Why Carrier Filtering Matters for SMS Marketing — and How to Avoid It
Consumers check their text messages more than 11 times a day—more than any other app. That’s why ...
Add Holiday Hours - Holiday Closures
Adding Holidays is one of most common requests, as you want phones to provide message to callers ...
How to get a shareable Authenticator 2FA Key on Microsoft 365
While this is strongly advised against, there are situations that an account needs to be shared b...
Caution External Email
What is this? This is simply a easy visual warning to let you know that this email came extern...
I got a suspicious email, what do I do?
We all get those once in a while, sometimes its easy to tell that its Spam or Ads, or that its ev...
A2P/10DLC Brand & Campaign Registration Form
10DLC A2P Brand and Campaign Registration Form (docx) A downloadable version of the A2P/10DLC Br...
10DLC Updates and Release Notes Quick Reference Page
Due to the ever-changing nature of the 10DLC Messaging Initiative, we have created a quick refere...
How to Troubleshoot Blue Screens
Blue screens—commonly known as the Blue Screen of Death (BSOD)—can be frustrating and disruptive....
Setup ConnectUC Mobile App
Download App You may Use the following Links: Android: https://play.google.com/store/apps/det...
Setup and using Remote Desktop on Windows PC's
Remote Desktop comes standard on all Windows Desktop and Laptop computers. To setup and use on Wi...
How do I find my computer name?
Some times you need to identify which computer you are at, or need help with, and possibly there ...
Create a Company Group for Shared Emails, Calendars, Resources
You may need to able to easily collaborate and have a shared Calendar to add all the requests for...
How to save shortcut on the Desktop/Taskbar but keep the website Icon?
You may got use to saving website favorites directly to your desktop, but since Windows 11 update...
Checking and Sending Fax on Connect UC Desktop
While you may email almost anyone, there are some that still like the traditional fax machine. Or...
Star Codes and Features
Call Forwarding from Star Codes - Call forwarding from star codes only forwards to a device, spec...
Download Links
ConnectUC Android: https://play.google.com/store/apps/details?id=io.connectuc.android iOS: ht...
Time Frames
Time frames allow you to control the scheduling of the system. You configure time frames using th...
Answering Rules
After you set up your time frames, you can create different answering rules for your time frames....