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Voicemail
Accessing Voicemail➢ To access voicemail1. Press the Messages button on your phone to access your...
Receiving Calls
When a call comes in, you can answer it via a headset, speakerphone, or handset.➢ To answer a cal...
Extension Dialing
Extensions on your system can be dialed using their 3-to-4 digit extension or by pressing the but...
Making International Calls
➢ To dial an international call1. Dial the international call code 011.2. Dial the country code.3...
Making Calls
Making a call with your phone does not require a leading 9. You can dial on-hook or offhook. ➢ To...
Letter of Authorization (LOA) - Keep my Phone Number
A Letter of Authorization (LOA) is a legal document that allows a new telecommunications provider...
New Service Order Agreement
The Service Order Agreement provides us needed information to setup your account, such as Name, A...
Setup and using Remote Desktop on iPhone or iPad
Remoting in to your work computer on a Phone and iPad is very useful when you need to check somet...
Duo Mobile Download Links
Duo Mobile - Download Links Android: https://play.google.com/store/apps/details?id=com.duosecuri...
How do I find my computer name?
Some times you need to identify which computer you are at, or need help with, and possibly there ...
I have a new employee, what do I need to do to get them setup?
Most times, we will have you send us an email to let us know that you have a new employee and wha...
Printer Toner Vs Printer Drum
The toner cartridge is the container that holds the toner powder. The drum unit is an electrica...
Xerox® AltaLink® C80XX Series Color Multifunction Printer User Guide
https://download.support.xerox.com/pub/docs/ALC80XX/userdocs/any-os/en_GB/AltaLink_C80XX_mfp_ug_e...
Greeting Templates
Here is generic templates to use for greetings Main Queue Thank you...
No default email client found
Many HP Scan applications complain that no default email client is found, even thou...
View Delegated or Shared Mailbox
A shared mailbox makes it easy for a group of people to monitor and send email from a public emai...
How do I find the Email Internet Headers?
Internet Headers will contain valuable information to figure out what routes did that email take ...
Websites loading extremely slow?
There is many reasons why this can happen, let go over a few things to check. If at any point you...
I can't connect to internet or webpage isn't loading?
There is many reasons why this can happen, let go over a few things to check. If at any point you...
How do I give someone access to...?
We do have many things on this website covering many topics for different products and services a...