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Audit Logging Standard

Daily Operating Policies

1.0 Purpose Comprehensive logging from critical systems, applications, and services is essential...

Updated 3 months ago by Travis Woolery

Email Policy

Daily Operating Policies

1.0 Purpose Electronic mail (email) is a primary communication tool essential for business opera...

Updated 3 months ago by Travis Woolery

Digital Signature Acceptance Policy

Daily Operating Policies

1.0 Purpose As electronic communication and documentation become standard practice, digital sign...

Updated 3 months ago by Travis Woolery

Clean Desk Policy

Daily Operating Policies

1.0 Purpose This policy establishes the minimum requirements for maintaining a secure workspace ...

Updated 3 months ago by Travis Woolery

Bluetooth Baseline Requirements Policy

Daily Operating Policies

1.0 Purpose The proliferation of Bluetooth-enabled devices presents potential security risks if ...

Updated 3 months ago by Travis Woolery

Acquisition Assessment Policy

Daily Operating Policies

1.0 Purpose The purpose of this policy is to establish the framework and minimum security requir...

Updated 3 months ago by Travis Woolery

Acceptable Use Policy

Daily Operating Policies

1.0 Purpose This policy outlines the acceptable use of the organization's information technology...

Updated 3 months ago by Travis Woolery

Acceptable Encryption Policy

Daily Operating Policies

1.0 Purpose The purpose of this policy is to establish standards for the use of cryptographic al...

Updated 3 months ago by Travis Woolery

HIPAA_Data_Recovery_SOP

Daily Operating Policies HIPAA_Data_Recovery_SOP

HIPAA Data Recovery SOP (Printable Checklist) Purpose: Ensure compliant, timely restoration of e...

Updated 3 months ago by Travis Woolery

Sample Call Flow

Cloud PBX - Tips and Tricks

*Click on photo to make it larger

Updated 4 months ago by Daniel O

10DLC Key Attributes to get your Campaign Approved

SMS - 10DLC Documentation Brand and Campaign Registration

Pre-Registration Guidelines  These factors are critical for a successful registration process, s...

Updated 6 months ago by Daniel O

TCR Brand Registration Requirements Guide

SMS - 10DLC Documentation Brand and Campaign Registration

Due to the ever-changing nature of the 10DLC Messaging Initiative, this guide may quickly be outd...

Updated 6 months ago by Daniel O

Privacy Policy

SMS - 10DLC Documentation Brand and Campaign Registration

The privacy policy is a non-negotiable requirement for all brands to ensure compliance with 10DLC...

Updated 6 months ago by Daniel O

Intercom

CloudPBX Phone System User Guide USING YOUR DESK PHONE

VoIP phones provide an intercom feature that allows you to instantly connect to other phones with...

Updated 6 months ago by Daniel O

Login to Company Laptop?

How to...?

This guide walks you through logging into a corporate Azure AD-joined or AD Joined Windows Laptop...

Updated 7 months ago by Daniel O

Website not working right?⚡ Targeted Clear Site Data via DevTools (Right-Click Method)

Computer or Internet Issues

Website not loading correctly? You may need to clear saved site data on your computer, you probab...

Updated 7 months ago by Daniel O

Ineligible Use Cases

BulkSMS

Sharing of end-user information The sharing and selling of end-user information with third parti...

Updated 7 months ago by Daniel O

Why Carrier Filtering Matters for SMS Marketing — and How to Avoid It

BulkSMS

Consumers check their text messages more than 11 times a day—more than any other app. That’s why ...

Updated 7 months ago by Daniel O

Add Holiday Hours - Holiday Closures

Cloud PBX - Tips and Tricks Schedule

Adding Holidays is one of most common requests, as you want phones to provide message to callers ...

Updated 7 months ago by Daniel O

How to get a shareable Authenticator 2FA Key on Microsoft 365

While this is strongly advised against, there are situations that an account needs to be shared b...

Updated 8 months ago by Daniel O