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Star Codes and Features
Call Forwarding from Star Codes - Call forwarding from star codes only forwards to a device, specifically not a user, meaning it will not respect the answering rules of the forward user. If you forward to '101', the system will only forward to the specific ext...
Checking and Sending Fax on Connect UC Desktop
While you may email almost anyone, there are some that still like the traditional fax machine. Or some agencies that just refuse to update... Checking and Sending Fax is simple, make sure it is enabled and the correct Shared Fax Number Appears, if not, you ma...
How to save shortcut on the Desktop/Taskbar but keep the website Icon?
You may got use to saving website favorites directly to your desktop, but since Windows 11 updates and New Browsers, the option seems to have disappeared. There are a few way to go about it... Keep in mind, sharing the shortcut to other computers will likely ...
Create a Company Group for Shared Emails, Calendars, Resources
You may need to able to easily collaborate and have a shared Calendar to add all the requests for Vacations so everyone can see or a single email address you can send to, to alert everyone in that group of some event going on, and best way to do that is to cre...
How do I find my computer name?
Some times you need to identify which computer you are at, or need help with, and possibly there is no label on the computer or somethings got swapped around and your not sure... Easiest way to find out, is when your computer is booted, check "System Informa...
Incorrect Charger
While using incorrect charger may work, it may lead to shorter lifespan of the Computer/Battery, and may cause permanent damage to individual components, as well as unexplained erratic behavior of the computer, such as random errors or freezing or other issues...
Setup ConnectUC Mobile App
Download App You may Use the following Links: Android: https://play.google.com/store/apps/details?id=io.connectuc.android iOS: https://apps.apple.com/us/app/connectuc/id6452840138 Or Simply Visit your Mobile AppStore or PlayStore and search "ConnectUC" ...
How to Troubleshoot Blue Screens
Blue screens—commonly known as the Blue Screen of Death (BSOD)—can be frustrating and disruptive. They often indicate a critical system error, which may be caused by hardware malfunctions, faulty drivers, or system file issues. This article provides a step-by-...
10DLC Updates and Release Notes Quick Reference Page
Due to the ever-changing nature of the 10DLC Messaging Initiative, we have created a quick reference sheet that lists significant changes to 10DLC as they occur, including portal updates/enhancements related to 10DLC. We will also list all known future deadlin...
A2P/10DLC Brand & Campaign Registration Form
10DLC A2P Brand and Campaign Registration Form (docx) A downloadable version of the A2P/10DLC Brand & Campaign Registration Form that can be used to submit to Carriers for approval of Brand and Campaign for SMS Messages What you need Either the brand’s...
Caution External Email
What is this? This is simply a easy visual warning to let you know that this email came externally, meaning that it didn't come from anyone inside your organization and if anyone is claiming to be from your company to get more information or attempt to get ...
How to get a shareable Authenticator 2FA Key on Microsoft 365
While this is strongly advised against, there are situations that an account needs to be shared between multiple users, and with 2 Factor Authentication, usually only one person may have access to the code by putting in their own phone number or using an app o...
Ineligible Use Cases
Sharing of end-user information The sharing and selling of end-user information with third parties for marketing purposes violates both the our policy and our peers’ messaging policies and is therefore ineligible for verification. Ineligible Use Cases The ...
Why Carrier Filtering Matters for SMS Marketing — and How to Avoid It
Consumers check their text messages more than 11 times a day—more than any other app. That’s why SMS marketing is such a powerful tool for businesses. You can reach individual customers, groups, or your entire contact list with a message that’s almost guarante...
Website not working right?⚡ Targeted Clear Site Data via DevTools (Right-Click Method)
Website not loading correctly? You may need to clear saved site data on your computer, you probably heard some say just clear your cookies, well here is how to do targeted site data clearing without affect ALL the websites and having to relogging in to every s...
Login to Company Laptop?
This guide walks you through logging into a corporate Azure AD-joined or AD Joined Windows Laptop from a remote location using your Microsoft work credentials. You'll connect to Wi-Fi, select the right login option, and authenticate securely. 🖥️ Step 1: Power...
Privacy Policy
The privacy policy is a non-negotiable requirement for all brands to ensure compliance with 10DLC regulations. Businesses are required to clearly state how consumer data is collected, used, and protected. The privacy policy must explicitly state that the brand...
TCR Brand Registration Requirements Guide
Due to the ever-changing nature of the 10DLC Messaging Initiative, this guide may quickly be outdated, however you will be updated on the information when trying to register your Brand. Information Needed Note: If a system message is sent to recipients ...
10DLC Key Attributes to get your Campaign Approved
Pre-Registration Guidelines These factors are critical for a successful registration process, so addressing them thoroughly can help avoid rejections: Prohibited Content: Including content that falls under ineligible use cases will result in denial. Le...
Snom PA 1
The Snom PA1 is a simple and reliable device used for making announcements over loudspeakers in places like schools, offices, and stores. It connects to modern phone systems, so you can make announcements from your phone using the internet. It’s easy to set up...