USING YOUR DESK PHONE
While there are many different models of desk
phones, they largely all work the same way. In this
chapter, you will learn how to use common
functions of your phone.
Making Calls
Making a call with your phone does not require a leading 9. You can dial on-hook or offhook. ➢ To...
Making International Calls
➢ To dial an international call1. Dial the international call code 011.2. Dial the country code.3...
Extension Dialing
Extensions on your system can be dialed using their 3-to-4 digit extension or by pressing the but...
Intercom
VoIP phones provide an intercom feature that allows you to instantly connect to other phones with...
Receiving Calls
When a call comes in, you can answer it via a headset, speakerphone, or handset.➢ To answer a cal...
Voicemail
Accessing Voicemail➢ To access voicemail1. Press the Messages button on your phone to access your...
Handling Calls
Your cloud PBX features various ways to move calls around, including attended transfer, unattende...