CloudPBX Phone System User Guide
Welcome to the Cloud PBX User Guide. Your Cloud PBX combines the best in traditional
phone system features with modern Internet Protocol (IP) capabilities. In this guide, you will
learn how to perform many common tasks on your phone, as well as make full use of your
web portal
Star Codes and Features
Call Forwarding from Star Codes - Call forwarding from star codes only forwards to a device, spec...
USING YOUR DESK PHONE
While there are many different models of desk phones, they largely all work the same way. In th...
Making Calls
Making a call with your phone does not require a leading 9. You can dial on-hook or offhook. ➢ To...
Making International Calls
➢ To dial an international call1. Dial the international call code 011.2. Dial the country code.3...
Extension Dialing
Extensions on your system can be dialed using their 3-to-4 digit extension or by pressing the but...
Intercom
VoIP phones provide an intercom feature that allows you to instantly connect to other phones with...
Receiving Calls
When a call comes in, you can answer it via a headset, speakerphone, or handset.➢ To answer a cal...
Voicemail
Accessing Voicemail➢ To access voicemail1. Press the Messages button on your phone to access your...
Handling Calls
Your cloud PBX features various ways to move calls around, including attended transfer, unattende...
USING THE USER WEB PORTAL
Each extension of your Cloud PBX system has access to a powerful web portal for managingvoicemail...
Accessing the Portal
To access the web portal1. Start a web browser.2. Go to https://pbx.precision-computer.com ...
Desktop Call Control
Desktop call controls appear when making or receiving a call. These controls allow you to see who...
Home
The Home page of your portal provides an at-a-glance view of everything going on with your extens...
Voicemail
You configure voicemail using the Messages page. This page has two tabs for handling voicemail:• ...
Time Frames
Time frames allow you to control the scheduling of the system. You configure time frames using th...
Answering Rules
After you set up your time frames, you can create different answering rules for your time frames....
Mobile and Desktop Apps
Download Links
ConnectUC Android: https://play.google.com/store/apps/details?id=io.connectuc.android iOS: ht...
Setup ConnectUC Mobile App
Download App You may Use the following Links: Android: https://play.google.com/store/apps/det...
Checking and Sending Fax on Connect UC Desktop
While you may email almost anyone, there are some that still like the traditional fax machine. Or...