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Making a call with your phone does not require a leading 9. You can dial on-hook or offhook. ➢ To dial on-hook1. Dial the phone number.2. Pick up the handset, headset, or speaker.➢ To dial off-hook1. Pick up the handset, headset, or speaker.2. Dial the phone n...

➢ To dial an international call1. Dial the international call code 011.2. Dial the country code.3. Dial the local number.International calling is commonly disallowed to prevent toll fraud.

Extensions on your system can be dialed using their 3-to-4 digit extension or by pressing the button on your phone corresponding to the desired extension.

VoIP phones provide an intercom feature that allows you to instantly connect to other phones within your office. Intercom functionality is ideal for announcing visitors or asking a quick question.When one phone intercoms another extension, it does not ring the...

When a call comes in, you can answer it via a headset, speakerphone, or handset.➢ To answer a call using a handset– Lift the handset off-hook.➢ To answer a call using a speakerphone– Press the Speaker button.➢ To answer a call using a headset– Usage depends on...

Accessing Voicemail➢ To access voicemail1. Press the Messages button on your phone to access your voicemail box, or dial 5001 ifyou can not identify the voicemail button.2. If you subscribe to multiple mailboxes, a list of mailboxes may appear. Select the mail...

Your cloud PBX features various ways to move calls around, including attended transfer, unattended (blind) transfer, voicemail transfer, park, and more. In this section, references toBLFs are the 1-touch buttons to extensions common at front-desk phones. Blin...

To access the web portal1.    Start a web browser.2.    Go to https://pbx.precision-computer.com 3.    At the login page:•    Enter your Login Name (ext@customerpbxname) and Password. If you do not know your Login Name or Password use the applicable Forgot Lin...

Desktop call controls appear when making or receiving a call. These controls allow you to see who is calling and manage a current call.  Incoming CallsIncoming calls appear in a window in the portal. This window shows the caller ID name and number, along with...

The Home page of your portal provides an at-a-glance view of everything going on with your extension. Table 2 1 describes the areas on the Home page. Figure 2 3. Example of Home Page Table 2 1. Fields in the Home Page Field Description ...

You configure voicemail using the Messages page. This page has two tabs for handling voicemail:•    Messages — see “Messages” below.•    Settings — see “Voicemail Settings” on the next page.To display the Messages page, click the Messages icon at the top of th...

After you set up your time frames, you can create different answering rules for your time frames. You configure answering rules using the Answering Rules page. To display this page, click the Answering Rules icon at the top of the page: The left side of ...

Time frames allow you to control the scheduling of the system. You configure time frames using the Time Frames page. To display this page, click the Time Frames icon at the top of the page: Three common time frames are:• Open Hours (for example, M-F 9am-5pm)•...

1.0 Purpose Remote access to the organization's network is crucial for operational efficiency and productivity. However, connections originating from external networks, which may have lower security standards or potential compromises, introduce inherent risks...

1.0 Purpose This standard defines the minimum technical requirements that wireless infrastructure devices (e.g., access points, routers) must meet to be authorized for connection to the organization's network. The objective is to ensure the security and integ...

1.0 Purpose The purpose of this policy is to establish security standards and provide guidance for the use of all workstations accessing organizational resources. The objectives are to ensure the confidentiality, integrity, and availability of information pro...

1.0 Purpose The purpose of this policy is to establish standards for the use of cryptographic algorithms and technologies within the organization. This policy aims to ensure that only strong, publicly vetted encryption algorithms are employed to protect the c...

1.0 Purpose This policy outlines the acceptable use of the organization's information technology resources. Its purpose is to ensure these resources are used for legitimate business purposes, to protect employees, partners, and the organization from illegal, ...

1.0 Purpose The purpose of this policy is to establish the framework and minimum security requirements for assessing and integrating newly acquired companies into the organization's environment. Integrating acquisitions can significantly impact the security p...

1.0 Purpose The proliferation of Bluetooth-enabled devices presents potential security risks if connections are not properly secured. Insecure Bluetooth usage can expose organizational devices and networks to unauthorized access, data leakage, or malware intr...