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Data Breach Response Policy
1.0 Purpose This policy establishes the framework and objectives for the organization's data breach response process. It defines the scope of applicability, outlines procedures for suspected or confirmed breaches, clarifies roles and responsibilities, sets st...
Master Agreement
1. Engagement: Client hereby engages Precision Computer (“Consultant”) for the initial term set forth above, to provide services in support of Client’s computer, electronic and information technology systems (“Services”) located at the Service Address iden...
I have a new employee, what do I need to do to get them setup?
Most times, we will have you send us an email to let us know that you have a new employee and what they need access too. Email to support@precision-computer.com We recommend to let us know few days in advanced to better prepare everything, and some items d...
Firing of Employee, How do I cut off access?
No matter how much we prefer to avoid this, we will have times that someone needs to be let go, and concerns of retaliation is real. In cases like these, we recommend to call us and talk with us about best plan to move forward. If immediate termination and se...
How do I give someone access to...?
We do have many things on this website covering many topics for different products and services and how to perform many actions, it all depends on what product or service. You may reach out to us for if you need assistance granting access to a user to specific...
I can't connect to internet or webpage isn't loading?
There is many reasons why this can happen, let go over a few things to check. If at any point you don't feel comfortable doing these steps or would like assistance, feel free to give us a call 1 (855) 994-2900 or Email support@precision-computer.com 1. Is ...
Websites loading extremely slow?
There is many reasons why this can happen, let go over a few things to check. If at any point you don't feel comfortable doing these steps or would like assistance, feel free to give us a call 1 (855) 994-2900 or Email support@precision-computer.com 1. Is t...
How do I find the Email Internet Headers?
Internet Headers will contain valuable information to figure out what routes did that email take to get to you. Including the server info of where it was sent from. Generally IP addresses and Protocols used. Copy those and send them as well to support@precisi...
I got a suspicious email, what do I do?
We all get those once in a while, sometimes its easy to tell that its Spam or Ads, or that its even a phishing email, however some look legit and hard to be sure. We recommend you to send us a copy that we can review, if you ever do question it, or just unsur...
View Delegated or Shared Mailbox
A shared mailbox makes it easy for a group of people to monitor and send email from a public email alias like info@contoso.com. When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared address, not fro...
Letter of Authorization (LOA) - Keep my Phone Number
A Letter of Authorization (LOA) is a legal document that allows a new telecommunications provider to transfer a phone number from an existing carrier. It's also known as a Letter of Agency, Number Transfer Request, or Letter of Authorization. An LOA is req...
New Service Order Agreement
The Service Order Agreement provides us needed information to setup your account, such as Name, Address, Billing, Caller ID, and any numbers you may want to keep (transfer from another carrier) Here is our Blank New Service Order Agreement: PBX-New Order.pdf ...
No default email client found
Many HP Scan applications complain that no default email client is found, even though you have defaults set and have something besides the desktop version of Outlook. *Even App Version of Outlook will not work Tested Apps - Outlook (desktop ...
Add Holiday Hours - Holiday Closures
Adding Holidays is one of most common requests, as you want phones to provide message to callers letting them know you are closed for a holiday (Such as Independence Day, Christmas, Thanksgiving, New Years). Here is quick guide for best practice to set Holiday...
Download Links
ConnectUC Android: https://play.google.com/store/apps/details?id=io.connectuc.android iOS: https://apps.apple.com/us/app/connectuc/id6452840138 Desktop: login to https://app.connectuc.io/ and allow popup to setup browser app
Greeting Templates
Here is generic templates to use for greetings Main Queue Thank you for calling Company Name Here. Please wait for the Next Available representative. Holidays Thank you for calling Company Name Here. We are currently closed for ...
Xerox® AltaLink® C80XX Series Color Multifunction Printer User Guide
https://download.support.xerox.com/pub/docs/ALC80XX/userdocs/any-os/en_GB/AltaLink_C80XX_mfp_ug_en-US.pdf
Printer Toner Vs Printer Drum
The toner cartridge is the container that holds the toner powder. The drum unit is an electrically charged cylinder that fuses that toner powder onto paper to create text and images. Both of these components are essential for producing a print.
How do I find my computer name?
Some times you need to identify which computer you are at, or need help with, and possibly there is no label on the computer or somethings got swapped around and your not sure... Easiest way to find out, is when your computer is booted, check "System Informa...
Duo Mobile Download Links
Duo Mobile - Download Links Android: https://play.google.com/store/apps/details?id=com.duosecurity.duomobile&hl=en_US iOS: https://apps.apple.com/us/app/duo-mobile/id422663827