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Letter of Authorization (LOA) - Keep my Phone Number

A Letter of Authorization (LOA) is a legal document that allows a new telecommunications provider to transfer a phone number from an existing carrier. It's also known as a Letter of Agency, Number Transfer Request, or Letter of Authorization. 

 

An LOA is required to:

  • Verify that the phone number's owner has authorized the transfer
  • Ensure a smooth number porting process
  • Protect against unauthorized transfers
  • Maintain communication continuity when switching providers
  • Link the porting request to a specific customer account 

 

To complete an LOA, you'll need to include the following information:

  • Account holder's name
  • Service address
  • Phone numbers
  • Account number
  • Account PIN/Password 

 

The LOA must be filled out completely and signed by the authorized person on the account. To reduce the likelihood of a rejection, you can obtain a Customer Service Record (CSR) from your current carrier. A CSR is a copy of how your telephone records appear in the telephone company's database. Generally as it appears on your Bill/Invoice, which may be mailed to you or available online through your carriers account portal.

You may complete this form: LOA.pdf

And send it to support@precision-computer.com along with a recent copy of your Bill/Invoice (from your current carrier provider) with the phone numbers and account information (Such as Name, Address, and Account Number) clearly visible