# No default email client found

<div class="section-container-wrapper" id="bkmrk-many-hp-scan-applica"><div class="section-container editor-container" data-section-id="27527543" draggable="false" id="bkmrk-many-hp-scan-applica-1"><div draggable="false"><div class="content"><div class="text-section-body"><div class="react-rich-text-editor"><div class="alloy cke_editable read-only"><div>Many HP Scan applications complain that no default email client is found, even though you have defaults set and have something besides the desktop version of Outlook.</div><div>**\*Even App Version of Outlook will not work**</div><div>  
</div><div>Tested Apps  
</div><div>- Outlook (desktop version) - Just install and should work</div><div>- Outlook (App Version) - Does not work (It's Lite version that is basically browser version)</div><div>- Thunderbird (Free Application) Does work, but Regedit change needed</div></div></div></div></div></div></div></div>## Thunderbird

In search type: Registry and select 'Registry Editor' to open.

Locate

<div class="section-container-wrapper" id="bkmrk-hkey_local_machine%5Cs"><div class="section-container editor-container" data-section-id="27527431" draggable="false"><div draggable="false"><div class="content"><div class="text-section-body"><div class="react-rich-text-editor"><div class="alloy cke_editable read-only"><div>- HKEY\_LOCAL\_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\**App Paths**
- Right click on 'App Paths' and select 'New' &gt; 'Key'
- Name it: **outlook.exe**

</div></div></div></div></div></div></div></div>This will create:

<div class="section-container-wrapper" id="bkmrk-hkey_local_machine%5Cs-1"><div class="section-container editor-container" data-section-id="27527431" draggable="false"><div draggable="false"><div class="content"><div class="text-section-body"><div class="react-rich-text-editor"><div class="alloy cke_editable read-only"><div>- HKEY\_LOCAL\_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\App Paths\\outlook.exe

</div></div></div></div></div></div></div></div>  
Locate:

<div class="section-container-wrapper" id="bkmrk-hkey_local_machine%5Cs-2"><div class="section-container editor-container" data-section-id="27527431" draggable="false"><div draggable="false"><div class="content"><div class="text-section-body"><div class="react-rich-text-editor"><div class="alloy cke_editable read-only"><div>- HKEY\_LOCAL\_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\App Paths\\**thunderbird.exe**
- On the right it will have two ab listed names (Default) and 'Path' both of type 'REG\_SZ'
- Double click on 'Default' name to open 'Edit String' window.
- Do not edit anything.
- Copy all the 'Value Data' - highlight all text, right click and select 'Copy'
- click on 'Cancel' to close as you do not want to save anything.

</div></div></div></div></div></div></div></div>Locate

<div class="section-container-wrapper" id="bkmrk-hkey_local_machine%5Cs-3"><div class="section-container editor-container" data-section-id="27527431" draggable="false"><div draggable="false"><div class="content"><div class="text-section-body"><div class="react-rich-text-editor"><div class="alloy cke_editable read-only"><div>- HKEY\_LOCAL\_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\App Paths\\**outlook.exe**
- In 'Name' column it will say **Default**.
- Double click on 'Default' to open the Edit String window.
- In the 'Value Data' text box, Paste in the copied text - right click and select paste.
- click on 'OK' to save

- Right click on the App Paths\\**outlook.exe** and select 'New' &gt; 'String Value'
- Name it : **Path**

</div></div></div></div></div></div></div></div>  
Locate:

<div class="section-container-wrapper" id="bkmrk-hkey_local_machine%5Cs-4"><div class="section-container editor-container" data-section-id="27527431" draggable="false"><div draggable="false"><div class="content"><div class="text-section-body"><div class="react-rich-text-editor"><div class="alloy cke_editable read-only"><div>- HKEY\_LOCAL\_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\App Paths\\**thunderbird.exe**
- Double click on 'Path' name to allow you to 'Edit String'.
- Do not edit anything.
- Copy all the 'Value Data' - highlight text, right click and select 'Copy'
- click on 'Cancel' to close.

</div></div></div></div></div></div></div></div>Locate

<div class="section-container-wrapper" id="bkmrk-hkey_local_machine%5Cs-5"><div class="section-container editor-container" data-section-id="27527431" draggable="false"><div draggable="false"><div class="content"><div class="text-section-body"><div class="react-rich-text-editor"><div class="alloy cke_editable read-only"><div>- HKEY\_LOCAL\_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\App Paths\\**outlook.exe**
- In 'Name' column it will say **Path**.
- Double click on 'Path' to open the Edit String.
- Paste in the copied text - right click and select paste.
- click on 'OK' to save

</div></div></div></div></div></div></div></div>This should result in you having both a 'thunderbird.exe' (already installed) and a 'outlook.exe' (you newly created) in 'App Paths

<div class="section-container-wrapper" id="bkmrk-hkey_local_machine%5Cs-6"><div class="section-container editor-container" data-section-id="27527431" draggable="false"><div draggable="false"><div class="content"><div class="text-section-body"><div class="react-rich-text-editor"><div class="alloy cke_editable read-only"><div>- HKEY\_LOCAL\_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\App Paths\\outlook.exe
- HKEY\_LOCAL\_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\App Paths\\thunderbird.exe

</div></div></div></div></div></div></div></div>When you select 'outlook.exe' it should look identical to when you select 'thunderbird.exe', so both are the same with the exception of the 'App Paths' name.

Your HP printer will look for App Paths\\outlook.exe and find it, but it is tricked into using thunderbird program.