# 🏆 Top Features

- 🔀 **Live Call Move (Desk ↔️ Mobile)**  
    Start a call on the desk phone → tap **Move Call** in the ConnectUC app to move it to mobile. Move it back to desk with dialing \*38. *Great for “I’m leaving the office now.” and without hanging up or the caller knowing you switched phones.*
- 🔘 **One‑Click BLF Transfer**  
    While on a call, press a colleague’s **BLF** key to blind transfer; or hold + BLF for attended/consultative. *Eliminates “let me find their extension” moments.*
- 💬 **Business SMS/MMS**  
    Send/receive texts from the business number on mobile & desktop; shared inbox for teams. *Customers prefer texting-meet them there.*
- 🧾 **eFax from Anywhere**  
    Upload a PDF or snap a photo → send as fax; receive faxes in the app as PDFs. *No fax machine needed.*
- 🛎️ **Answering Rules on Your Phone**  
    In ConnectUC: change **call forwarding, schedules, greetings, and DND** in seconds. *Perfect for holidays, travel, or sudden changes.*
- 🗂️ **Visual Voicemail + Transcription**  
    Read voicemails, tap‑to‑call back.
- 👀 **Presence + Team Status**  
    See who’s on a call/away/on mobile. Reduce transfers to unavailable users.
- 📞 **Call Park, Page, Intercom**  
    Park a call to 701; announce via paging; anyone picks up. Door/intercom support for office workflows.
- 📈 **Real‑Time Dashboards & Wallboards**  
    Show queue stats, missed calls, agent status*.*
- 🧑‍💻 **Click‑to‑Call + CRM Screen Pops**  
    From browser/CRM, click to dial; incoming calls open the contact record.
- 🌐 **Web Phone (WebRTC)**  
    Make/receive calls from any browser - no software install needed.